RESPONSIBILITIES

• Front-line customer service;
• Respond to e-mails and incoming phone calls;
• Administrative support for the Sales team (i.e. prepare quotes and sales contracts, take payments, prepare transfers of inventory, etc.);
• Coordinate the logistics of orders;
• Greet customers and respond to questions and inquiries should all Sales Associates be occupied.

DESIRED QUALIFICATIONS

• Strong customer service skills;
• Strong verbal and written communication skills;
• Motivated and a team player;
• At ease with inventory operating systems and enjoys finalizing transactions;
• Has initiative, versatility, organization, tact and diplomacy.

SOME OF WHAT WE OFFER

• A permanent full-time and part-time position;
• Competitive salary;
• A complete and paid training program;
• Long-term career opportunities;
• A friendly and design work environment.

RESPONSIBILITIES

• Receive all incoming phone calls; address & record not homes, damaged products and customer resets;
• Resolve customer concerns and respond to their inquiries;
• Create service Work Orders as required, in accordance with company policy / procedure;
• Confirm invoices are signed off correctly detailing any discrepancies;
• Process routine clerical transactions in-between phone calls;

DESIRED QUALIFICATIONS

• Strong verbal and written communication skills;
• Strong multitasking with an emphasis on attention to detail;
• At ease with inventory operating systems and proficient computer skills (emails, MS Office, etc);
• Ability to thrive under pressure and in a fast-paced environment;
• Previous experience in a transportation, retail, or customer service environment is an asset;
• A positive attitude and ability to work well in a team setting;

SOME OF WHAT WE OFFER

• A permanent full-time and part-time position;
• Competitive salary according to experience;
• A complete and paid training program;
• Long-term career opportunities.

RESPONSIBILITIES

• Organize and supervise the daily work schedule for the warehouse team;  
• Control inventory management, received and expedited goods;
• Establish delivery routes;
• Ensure optimum and safe use of available storage areas;
• Respond to store requests for the movement of merchandise;
• Participate in the preparation of orders.

DESIRED QUALIFICATIONS

• 5 years of experience in a similar management position;
• An individual who leads by example;
• Strong sense of planning and organization of work;
• Strong aptitude for customer service;
• Proactive and solution-driven personality;
• Good physical shape;
• Comfortable with inventory management computer systems.

SOME OF WHAT WE OFFER

• A permanent full-time position;
• Competitive salary according to experience;
• A complete and paid training program;
• Long-term career opportunities.

RESPONSIBILITIES

• Greet and advise customers on products and services;
• Finalize sales according to the customer’s needs;
• Prepare sales contracts in accordance with current policies and procedures;
• Develop a strong network of clients and create a long-term relationship with them;
• Achieve the sales objective.

DESIRED QUALIFICATIONS

• Interest for design and space planning;
• Passion for customer service;
• Previous experience in sales;
• Enthusiastic and outgoing personality;
• At ease with working in a computerized environment;
• Ability to thrive under pressure and in a fast-paced environment.

SOME OF WHAT WE OFFER

• A permanent full-time and part-time position;
• Excellent income potential including advanced commissions and sales contests;
• A complete and paid training program;
• Employee discount on products.